Frequently Asked Questions

Employers FAQ

We understand how important people are in your organization. Since 2003, we've been empowering employers in high-impact ways to reach unique talent pools. We don’t aggregate like other watered-down sites, so you’ll only find the highest quality job content on our Site, posted by real employers. And our engaged audience of passive and active job seekers is qualified, interested, and intent-based when they interact with your job ads and company profile. Remember, it only takes one right candidate to fill your role, so don't miss reaching up to 1.5M professionals by posting your jobs today.

No, we don't offer free trials or demos for job advertising. This is because our easy-to-use platform already comes at a low cost and low commitment by design. Give it a try, and you'll quickly discover that our pricing & features will provide the value and resources to meet the needs of any size company or organization.

We offer simple, transparent, and affordable options available for job advertising. Learn more by checking out pricing & features. We offer flexible ways to make payment with any major credit card and invoice options for custom packages.

For online transactions, you'll need to run each purchase as a separate transaction. Our e-commerce is built around single products, so you won't have the option to choose a specified quantity per product. However, we do offer several job slot memberships which include the ability to post multiple jobs. Alternatively, you may request for a manual transaction offline and manual setup of your account. We're happy to accommodate your needs for multiple quantities or other special requests. If this is your preference, please contact us.

We accept Visa, Mastercard, American Express, Discover, and any Purchase Card for online transactions. And for invoice payments, we accept the same plus ACH by clicking the 'Review & Pay' button. We no longer accept paper checks due to COVID-19, and require payments be paid electronically.

Yes, we take data security very seriously. All credit card transactions are PCI compliant and securely processed using the latest machine learning fraud detection, SSL and data encryption, firewall, anti-virus, malware, DDoS protection, and managed DNS security. Learn more about our data protection practices by visiting our Privacy Policy.

We require pre-payment by credit card when purchasing a single job post or monthly membership. Invoicing options are made available for custom job packages, annual memberships, and advertising media campaigns. If you prefer to be invoiced for a single job post, you may route your transaction through one of our trusted agency partners. For more information please contact us.

You may cancel your Monthly Membership at any time by simply signing into your account dashboard and clicking ‘Cancel’ from within the membership product. You’ll retain access through the end of your billing cycle. A membership cancellation email will be sent out upon final expiry.

There are no refunds or credits granted, whether in whole or in part, for any Paid Services including partial billing cycles for any recurring membership or subscription plan. For more information, please refer to the Terms of Use.

Our system requires a unique email address for each account. Therefore, agencies will need to create a separate account on behalf of each client for which you wish to post jobs. For best account management, it's recommended (but not required) to use a descriptive email alias such as: clientname@agencydomainname.com when creating accounts. Please let us know if you have any questions or would like further recommendations.

Yes, in most cases we offer a 15% discount for approved agencies by using a discount code for online transactions on job post units. In some cases, memberships and offline media packages will be NET pricing. Please note, we will always do our best to work with you and your client on pricing to meet campaign budget requirements. To become an approved agency or to discuss your client's needs, please contact us.

Yes, you may share your account credentials with your team. We recommended assigning a group email and password for account sharing.

Yes, we accept XML job feeds from any source. Upon request, we can provide our simple XML specifications and guidelines. Please note that we only accept XML job feeds for Annual Unlimited memberships. For one-off job posts and monthly memberships, we only support manual posts from within your employer account.

Yes, seamlessly. When you post your jobs, you’ll have the option to route applications by email or by URL. You’ll want to include a unique URL per job post that redirects and resolves to a consistent job post on your company website. This will provide the best (and expected) user experience for job seekers and will enhance conversions.

Yes, this is a popular choice. You'll have the option to enter a URL for routing applications to a destination page on your website. It's important this destination page be consistent with the same job as posted on icrunchdata, as this will increase the application completion success, and minimize confusion during the redirect. This URL method of routing works seamlessly when job seekers click 'Apply Now' and are then redirected.

When posting your jobs, the 'How to Apply' field is where you may enter URL tracking (oftentimes known as UTM-tracking or URL-appended tracking parameter) that simply routes to your career site, company website, ATS, or other landing page. For job posts, it's important this destination landing page be consistent with your job post to enhance conversions and minimize user confusion during the redirect. For security reasons, we do not support the use of third-party tracking tags that are embedded in the form of JavaScript, or any other embedded-type tracking. We only support the use of URL-based tracking. Keep in mind, your employer dashboard already provides excellent tracking statistics, so third-party tracking isn't always necessary.

Quality content is still king, and that goes for job content, as well! It’s important to write a clean, concise, and engaging job description. It’s also helpful to select up to 10 skills tags for each job. Videos are supported and highly recommended to enhance storytelling for each employer. And though it's not required, it's highly recommended to disclose a salary or compensation range for each job. In this talent-competitive marketplace, most job seekers are expecting to know approximate compensation, and whether the job is remote or on-site before applying.

No, we don't stand in the way of your success. Job seekers can view and apply to your jobs effortlessly in one-click without registration. This approach maximizes your interactions and application flow. Though registration is not required, many job seekers do create accounts for access to tools and features.

When posting your jobs, you have the option to choose how you'd like to route job seekers during the application process. Depending on your selection, these stats are recorded differently. You may choose to receive applications to your email inbox, in which case you'll see those stats recorded as Applications; (or) you may choose to route job seekers to your website or ATS, in which case you'll see those stats recorded as Apply Clicks. Please note that since the application is being redirected to the URL you have entered for this type of routing, it will be the responsibility of your website or ATS to fully convert applications once job seekers have landed on your destination page. You may discover some job seekers have not fully completed their application, unfortunately this is a common challenge that employers face. Rest assured we have recorded your Apply Clicks accurately, which may provide useful feedback when collaborating with your web development team or ATS provider.

Interactions are recorded by our proprietary rules-based system, when a job seeker has (a) passed a browser security check, (b) engaged in your job post for a minimum time-period, and (c) been predicted to be a prospect by behavioral analysis. Interactions are a more advanced statistic than a job view, and may be found in your account dashboard.

At this time, the resume database is privatized and not searchable as a standalone offering. To access resume data, employers are required to post jobs and receive applications. Upon receiving applications, you’ll have access to those candidates that have applied to your job. We’ve adopted this approach as it aligns with a more modern content-driven strategy that promotes intent-based application activity. The days of tirelessly searching and grasping for candidates in a database has evolved into recruitment marketing through high-quality content.

Job Seekers FAQ

You may sign up for job alerts by finding the quick-form on the homepage or on any job search results page. By entering your email address, you’ll be added to that specific list. Our system handles the delivery automatically, so there's nothing else to do on your side. You may unsubscribe at any time.

Yes, you may manage your privacy setting at the resume level. You are always in control and may adjust each resume to be active, inactive, private, or deleted. Please be advised that once you apply to a job the respective employer will have access to view your resume and any correspondence you have sent. Alternatively, you may also apply to jobs as a guest, as registration on the Site is not required.

No, you may apply to jobs directly without creating an account, as we believe the open-flow model is a win-win for both job seekers and employers alike. Though, we do recommend creating an account for its many benefits such as tracking tools, resume organization, building your profile, and privacy features.

First, you’ll need to create an account. Then select the product option you’d like assigned to your resume/cv. Our basic resume post is free forever. Then simply complete the online form and upload your resume/cv document. You’ll be able to add multiple versions of your resume/cv if you’d like. Adding a resume is optional and not required to apply to jobs.

It depends. The availability to submit a cover letter depends on the preferences set by each employer when they post their jobs. You may send a cover letter with your application for any job posts whereas the employer is set to receive applications directly to their email inbox. If available, this option will be revealed inside the apply popup form. If you’re redirected to the employer’s website to complete your application, then submitting a cover letter may not be possible unless the employer supports it on their respective website.

The status of your application will depend on each employer's independent hiring process. It is the employer’s responsibility to keep you informed, reach out, and engage your candidacy for any job posted on the Site.

Not necessarily, as the majority of employers on the Site are posting their jobs with the desire that you’ll find them first, and apply directly to their job post. Once you’ve submitted an application to their job, employers will be granted access to view your resume, as well as communicate directly with you. Adding your resume to our database by itself does not necessarily mean you’ll be discovered. We recommend taking action to apply directly to the jobs you find interesting.

You are always in control, and may delete your account at any time. Simply sign in to your dashboard and visit your Account Settings. Please be aware that if you delete your account, the action is permanent, and all account activity will be lost including your application history.

Additional Questions

For additional questions and support, please chat with us online or send a contact message. We’re happy to help and available M-F, 9 AM to 6 PM CST.

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