The Walt Disney Company

The mission of The Walt Disney Company is to be one of the world's leading producers and providers of entertainment and information. Using our portfolio of brands to differentiate our content, services and consumer products, we seek to develop the most creative, innovative and profitable entertainment experiences and related products in the world.

The Walt Disney Company New York, NY, USA
Mar 22, 2019
Full-time
In 2019, the Walt Disney Company will launch Disney+, a Disney-branded streaming service featuring an incomparable collection of content from its brands and franchises recognized and respected all over the world. The Direct-To-Consumer (DTC) service will serve as the exclusive home for viewing original movies, series, short-form, and more, along with a vibrant catalogue that spans classic Disney Animation to the most recent movie releases. We’re looking for talented team-players with an entrepreneurial spirit, who will thrive upon the legacy of our company yet embrace unconventional thinking, and who are passionate about contributing to The Walt Disney Company’s direct-to-consumer experience through strategic hard-work and determination. Reporting to the Director of Customer Service, the Reporting Analyst will leverage analytics to facilitate data-driven decision-making across Disney Streaming Services direct-to-consumer channels. The role will analyze customer behavior and marketing performance in order to provide actionable insights and strategic recommendations to optimize the customer experience. Responsibilities: Track, analyze and report on customer behavior across online and offline channels; Transform data into actionable strategic insights and recommendations to optimize omni-channel customer experience Assess the impact of customer acquisition and retention programs across the consumer conversion funnel leveraging data from multiple sources and platforms Analyze CRM data for all Direct-to-Consumer channels to understand cross-channel customer behavior and consumer profiles/segments Create real-time reports and dashboards to disseminate data across all levels of the organization Ensures quality and timeliness of deliverables that meet expectations while balancing business needs with the appropriate level of analytical rigor Provides insights to support senior management with decision making Develops and maintains relationship with partner organizations Identifies growth opportunities based on current customer and market trends Basic Qualifications: 2+ years in an analytical role, preferably within CRM/customer analytics Experience with CRM databases and tools such as ZenDesk or Salesforce, and proficient in SQL and Excel Hands-on experience with DOMO, Tableau or other data analysis/visualization tools Experience with web analytics tools such as Google Analytics a plus Must be self-motivated and enjoy sifting through large amounts of data High level of analytical and business curiosity; creative problem solver Strong interpersonal and communication skills including influence and leader engagement Ability to thrive in a fast-paced dynamic environment Preferred Qualifications: Personal affinity for the brands and franchises of The Walt Disney Company Experience with Streaming or Technical Services Required Education: Bachelor’s degree or higher in Statistics, Mathematics, Analytics, Economics or related field
The Walt Disney Company Lake Buena Vista, FL, USA
Mar 21, 2019
Full-time
The Revenue Management and Analytics (RM&A) team supports clients across The Walt Disney Company, including Disney Parks, Experiences & Consumer Products, Disney Cruise Line, Media Networks (e.g., ABC, ESPN), Studio Entertainment (e.g., The Walt Disney Studios, Disney Theatrical Group) and Direct-to-Consumer & International in the core competencies of yield management, revenue planning, forecasting, pricing and optimization. Key partners to the RM&A organization include Marketing, Finance, Business Development, Research and Operations. Roles within RM&A develop, analyze, and execute strategies to maximize profitability and improve the value proposition for our Guests, Cast Members and Shareholders. Candidates should have a natural curiosity to understand the "why" behind business performance, take a proactive role in problem-solving, be results oriented, be able to prioritize and be a team player in a collaborative environment. Responsibilities: Your Role: Project Manager - Provide project management services for high profile, complex, analytical solutions developed by the Disney’s Decision Science & Integration team. This includes but is not limited to: development of the integrated project plan; management of scope and change requests, project timeline including milestones and dependencies, vendors, and risks and issues; establishment and management of the project communication plan; and central coordination of all of the project team members; managing and developing communication methods and coordination of activities with internal and external service providers. Partner - Be a key liaison between the client, MSI, Decision Science, Technology and vendors to ensure successful development and execution of solutions. Leader - Lead cross functional project team members to successful execution of project deliverables and milestones. Assist other project managers in fostering and establishing new processes and templates to be used by the project management team. Travel - The position requires little to no travel. Travel requirements for the role would not exceed 25%. Basic Qualifications: What We’re Looking For: Six plus years managing large-scale projects and initiatives from feasibility through deployment Three plus years of experience working with a software development team with demonstrated understanding of the software development life cycle Exhibited ability to lead cross-functional teams and influence decision makers Experience with both Waterfall and Agile project management Demonstrated experience mentoring and leading teams that develop software Ability to manage multiple priorities and adjust to rapidly changing business environment Experience with using project management tools such as MS Project, Smartsheet, Jira, VersionOne or other similar project management software Strong verbal communication, written communication, presentation and interpersonal skills Strong analytical, technical and group collaboration skills Ability to drive consensus across multiple organizations Proven track record of successful product/project management accomplishments Demonstrated ability to partner effectively with a diverse set of clients and partners Demonstrated experience in developing and providing presentations to all levels of an organization Bachelor’s degree, preferably in a technical or analytical related field or equivalent Preferred Qualifications: How To Stand Out: Project Management Professional Certification Previous managing consulting experience Proven familiarity of Disney business domain knowledge Strong knowledge of the travel and hospitality industry Familiarity with statistics, industrial engineering, marketing and sales, pricing, or revenue management analytics Master’s degree or other advanced degree or equivalent Required Education: Bachelor’s degree, preferably in a technical or analytical related field or equivalent Preferred Education: Master’s degree or other advanced degree or equivalent
The Walt Disney Company New York, NY, USA
Mar 16, 2019
Full-time
We are looking for experienced Data Governance Senior Analyst to join our Data Science and Analytics team. This role requires acute attention to detail, a strong sense of accountability, collaboration skills, and extensive hands-on experience as you directly contribute to the success of our data strategy, including data collection, reporting standards, data definitions, measurement documentation, and the reporting of data across our organization. At DSS, data is central to measuring all aspects of the business, and critical to its operations and growth. Data Governance Analysts work closely with the data engineering, back-end services and front-end technology teams for consistent collection and usage of critical KPIs. The Data Governance Senior Analyst will work to implement data quality policies, standards and procedures, document data flows and be the subject matter expert of the data flowing into our environment that require stewardship. Responsibilities: Document and implement data quality policies, standards, and procedures for both legacy and new data environments. Ensure the complete data lineage captured and managed for our data of record. Responsible for understanding the business requirements and translating them into actionable query specs and owning how data should be tracked and measured for analysis and reporting. Design and maintain data dictionary documents based on stakeholder requirements for multiple platforms, including websites, mobile apps, and connected devices. Perform data quality audits, identify data collection issues, suggest improvements, and help implement fixes. Manage the data taxonomy, reference data management, join model, and master data management for essential data. Manage the communication plan to make sure all the data consumers are aware of the data governance strategies and any changes Monitor, and revise as needed, the Key Performance Indicators (KPI) as we bring in more data. Serve as a thought leader in terms what needs to managed and improved to better serve our customers Work as a lead data steward and work hand-in-hand with the managers of the operating systems to convey the data quality needs. Basic Qualifications:   3+ years of relevant experience in defining and implementing the data governance best practices, documenting the data flow & process mapping, as a data steward responsible for the metadata management, data quality, KPIs, etc. 2+ years work experience using SQL is required. Strong experience in documenting the data requirements, data strategy, data rules (standardization, cleanse, and validation Exceptional interpersonal skills and written communication skills Strong analytical skill to troubleshoot the issues, analyze the cause, quickly come-up with the possible solution(s), document the changes, and communicate to the change to the organization High familiarity with data platforms and applications such as GCP (Dataflow, BigQuery), Redshift, Snowflake, Airflow Experience using Charles Proxy, Fiddler, Bloodhound or other equivalent tools for debugging JavaScript calls Ability to evaluate risks and provide recommendations / solutions in a timely manner Preferred Qualifications: Minimum two years of experience in the technology industry, knowledge of data and product a plus. Required Education: Bachelor's degree required in information science, data management, computer science or related field preferred
The Walt Disney Company Burbank, CA, USA
Mar 15, 2019
Internship
We Are: Imagine yourself as a Data Analytics Graduate Intern in People Insights, where your natural curiosity for exploring data processes and pipelines will help enable data-driven decisions within Human Resources across The Walt Disney Company. In this role, you will be able to blaze new paths in this data rich environment through creating data solutions that meet the needs for both workforce insights and employee related research. You will have the chance to leverage your expertise and knowledge to maximize the Company’s investment in our employees through data analysis and the building of data extracts to support complex analytics and data visualization. You have a curiosity that leads you to always ask, “What’s possible?” and you have the ability to bring those concepts to reality in everything you touch from data analysis to solving complex problems to integrating disparate data that aids decision support for workforce related issues. Responsibilities: Responsibilities may include but are not limited to: Develop understanding of business processes and applications, including their effect on data and reporting Support the components of data warehouse, such as SQL to source stored procedures or ETL, database structures and validation reports, and reporting environments Assist with security audits and processes to ensure that data access rules are working as expected and data is being handled safely Assist with the documentation of user stories for the development team Assist with User Acceptance Testing (UAT) criteria Assist with internal analyses and data validation Write queries/jobs/functions to feed and enhance the pipeline Develop efficient, testable, and well-documented code Recommend ways to improve data reliability, efficiency, and quality Create supporting documentation that can be referenced by business stakeholders Basic Qualifications: What we are looking for… Demonstrated strong proficiency in SQL, and understanding data structures and relationships Experience in query performance optimization involving large datasets Ability to disaggregate issues, identify root causes, and recommend solutions Familiarity with reporting and data visualization tools such as Cognos or Tableau Self-motivated with strong sense of ownership and comfortability with limited direction Intellectual curiosity, along with excellent problem solving and quantitative skills Strong interpersonal and partnering skills, excelling in a collaborative environment Demonstrated strong organization skills with attention to detail Strong communication and time management skills Ability to handle and maintain confidential information Preferred Qualifications:  Advanced SQL proficiency Required Education:  Currently enrolled in an accredited graduate program at a university and taking at least one class, or be a recent graduate of an accredited graduate program at a university within the last six (6) months at time of application, or be currently participating in the Disney College Program, Disney Culinary Program or Disney Professional Internship Program Pursuing a Graduate degree in Engineering, Computer Science, Information Technology, Mathematics or similar technical/analytical degree Additional Information: The approximate dates of this internship are June 2019 through January 2020 Candidate must be available to work full time hours (approximately 40 hours per week) for the duration of the internship. Must be enrolled in a college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within the past six (6) months OR currently participating in a Disney College Program or Disney Professional Internship Must be at least 18 years of age Must not have completed one year of continual employment on a Disney internship or program Must possess unrestricted work authorization Housing: A limited amount of housing is available on a first come, first served basis. Transportation: Interns must have reliable transportation to get to and from work for the duration of their internship program. Required Materials: PDF version of resume must be uploaded at time of application
The Walt Disney Company Lake Buena Vista, FL, USA
Mar 15, 2019
Full-time
This is a complex and varied role that supports WDW Transportation Operations and will have a direct hand in shaping the Transportation experience for Guests visiting the Walt Disney World property. The role calls for leadership without having any direct reports tiering up to it. As a member of the Transportation Logistics team, the Workload/Staffing Manager is responsible for collecting and analyzing a wide variety of ridership, scheduling, operations, financial and field data, synthesizing that data into a cohesive and compelling story, then communicating that story effectively to key partners to influence strategic decisions and drive the business forward. The right fit candidate would be someone who is curious, thinks proactively, is eager to tackle complex problems, and is action-oriented. Leveraging these skills, along with technical acumen, the Workload/Staffing Manager will proactively identify opportunities to enhance the Guest experience and work collaboratively to develop possible solutions in a demand-based transit system. Experience partnering across multiple lines of business and balancing the needs of many stakeholders is critical to success in this role. This is a salaried role. Responsibilities: Analyze a wide variety of data using multiple tools and forecasting models, updating existing and creating new tools/models when necessary Regularly review and initiate changes in business to achieve both short-term and long-term strategic goals Actively participate in the development of WDW bus service plans through route design and demand forecasting Create presentations that effectively and succinctly summarize analysis and recommendations Present updates and recommendations to key partners, including executives Partner with multiple teams, including Transportation Engineering Services, Industrial Engineering, Finance and Workforce Management Basic Qualifications: Positive mindset with a focus on how to accomplish the tasks at hand Superb written and oral communication skills, as well as experience developing executive-level presentations Demonstrated strong analytical, problem solving and strategic thinking skills Demonstrated proficiency in Microsoft Excel and ability to perform quantitative analysis Ability to succinctly convey key message points and craft a compelling story Ability to handle multiple demands and competing priorities in a complex business environment Works well in a fast paced environment with tight deadlines Resourceful and proactive, with an ability to leverage existing partnerships or forge new relationships to navigate complex situations Preferred Qualifications: 2 or more years’ experience in a demand-based transit environment Proven experience with Python, VBA, or other programming languages Strong knowledge of SAS programming Hands on experience with Business Objects and Tableau Good understanding of Walt Disney World Operations, services and business practices Required Education: Bachelor’s degree in Industrial Engineering, Logistics, Supply Chain Management or related field
The Walt Disney Company Lake Buena Vista, FL, USA
Mar 09, 2019
Full-time
The Disney Decision Science and Integration (DDSI) consulting team is responsible for supporting clients across The Walt Disney Company including Direct-to-Consumer & International, Media Networks (e.g., ABC, ESPN), Studio Entertainment (e.g., The Walt Disney Studios, Disney Theatrical Group) and Parks, Experiences & Consumer Products. DDSI leverages technology, data analytics, optimization, statistical and econometric modeling to explore opportunities, shape business decisions and drive business value. The DDSI Data Integration (DI) team is looking to fill a Management role leading team members (cast and contractor) working on the several Media Networks projects - PGT, Olaf, HPO and ROI for various clients such as A&E, ABC, Disney Channel, ESPN, and Freeform. Responsibilities: This position will be responsible for planning, resource/task assignments, work effort tracking, partnering with MSI, Science and Technology team members, design/code reviews, and representing DI at project meetings. This role will lead the team responsible for various activities around data validation, data aggregation for Science Models, ETL/ELT daily batch processing, database table/view design, and ad-hoc activities required by the projects. This DI development and sustainment team leverages Amazon Web Services (AWS), SQL, Python, and PostgreSQL in their primary work efforts. The team is also responsible for current processes leveraging SAS with continual efforts of migrating to Python. Basic Qualifications: 3+ years’ prior experience leading development teams covering task planning, level of effort definition, resource assignments and task management Hands-on experience with developing and promoting code across multiple environments leveraging GitLab/GitHub Knowledgeable in database design Proficiency with SQL Experience building ETL / ELT processes Experience with daily batch/script processing Experience leading code and database design reviews Solid understanding of Python Solid understanding of AWS Experienced with Software Development Life Cycle (SDLC) Strong analytical skills in data analysis Demonstrated partnering and communication skills; able to shift readily between technical and non-technical terminology depending on audience Experience and proficiency in requirements elicitation and documentation for data processing Experience and proficiency in developing data validation test scenarios and scripts Proficiency acquiring, organizing, cleansing and manipulating large amounts of data Proven sense of responsibility and the ability to meet deadlines and handle multiple priorities Preferred Qualifications: Hands-on development experience with Python Database Administrator (DBA) experience Experience with project management tools, including Smartsheet Required Education: Bachelor or Master’s degree in Computer Science, Software Engineering, Data Analytics, Mathematics or similar fields  
The Walt Disney Company Lake Buena Vista, FL, USA
Mar 09, 2019
Full-time
The Disney Decision Science and Integration (DDSI) consulting team is responsible for supporting clients across The Walt Disney Company including Direct-to-Consumer & International, Media Networks (e.g., ABC, ESPN), Studio Entertainment (e.g., The Walt Disney Studios, Disney Theatrical Group) and Parks, Experiences & Consumer Products. DDSI leverages technology, data analytics, optimization, statistical and econometric modeling to explore opportunities, shape business decisions and drive business value. The DDSI Data Integration (DI) team is looking to fill a Data Integration Manager role (initially functioning as a Lead DI Consultant with the possibility of 1-2 direct reports in later stages of the project) for the Parks Resorts Dynamic Pricing (RDP) initiative. Responsibilities: This position will be responsible for partnering with MSI, Science and Technology team members in various activities around data requirements gathering, data validation scripting and review, producing data aggregation datasets for our Science Models, building and monitoring daily batch update processes, and ad-hoc activities required by the project. This role will initially focus on the project development lifecycle and transition into sustainment duties post go-live. The role requires expertise in SQL, Python, Spark, PySpark, SparkSQL, and Hadoop/Hive. Basic Qualifications: Experience and proficiency in SQL (on a variety of database platforms) Hands-on expertise with Spark, PySpark and SparkSQL Hands-on expertise with Python Experience utilizing Hadoop/Hive as a data source Strong analytical skills in data analysis Experience with GitHub/GitLab for software development and environment promotion Solid understanding of AWS Solid understanding ETL and ELT tools and processes Demonstrated partnering and communication skills; able to shift readily between technical and non-technical terminology depending on audience Experience and proficiency in requirements elicitation and documentation for data processing Experience and proficiency in developing data validation test scenarios and scripts Proficiency acquiring, organizing, cleansing and manipulating large amounts of data Proven sense of responsibility and the ability to meet deadlines and handle multiple priorities Preferred Qualifications: Experience with project management tools, including Smartsheet and Version 1 Hands-on experience interacting with Technology teams to promote code across multiple environments Experience and proficiency with data visualization tools (e.g. Tableau) Required Education: Bachelor or Master’s degree in Computer Science, Software Engineering, Mathematics, Statistics or equivalent field  
The Walt Disney Company Burbank, CA, USA
Mar 07, 2019
Internship
The Enterprise Infrastructure Services (EIS) team is responsible for architecture, engineering, and operational support of a wide variety of technology products and services to employees and businesses across The Walt Disney Company. Responsibilities: A Day in the Life… The EIS Business Operations Intern will support the strategic, program management, and communications functions of an active, evolving technology operations team. Reporting into the Senior Manager for the Executive Program Management Office, this position will be responsible for driving a variety of business support programs for the EIS organization, including: Infrastructure investment business justification, helping to translate complex functional, technical and business requirements into a solid business case and recommendation for funding approval Business Intelligence data mapping, dashboard design and development Financial budgeting and forecasting coordination Organizational performance management and change management The Intern will be required to work with internal cross-functional teams and foster an environment of continuous improvement and structure processes and procedures as part of a dynamic technology team. Basic Qualifications: What we are looking for… Relevant business or technical operations work experience (technology operations management, systems engineering, networking, IT outsourcing, cloud services) Exceptional ability to present ideas in a convincing and compelling manner to a small or large audience in multiple levels within the organization Experience with financial planning and new business case development Experience developing and managing effective working relationships with departments, groups and staff with whom work must be coordinated or interfaced Broad business acumen and proven influencing and collaboration skills Leverages expert knowledge to anticipate a wide range of future needs and opportunities and facilitates development of complex solutions Previous experience with Dashboard design and reporting Strong analytical skills and the ability to manipulate data and tell the story behind the numbers. Proficiency in excel (Tableau a plus) Working knowledge and interest in information technology Preferred Qualifications: Strong project management skills Strong influencing skills Strong interest in technology management careers and experience Required Education: Currently enrolled in an accredited college or university and taking at least one class, or be a recent graduate of an accredited college or university within the last six (6) months at time of application, or be currently participating in the Disney College Program, Disney Culinary Program or Disney Professional Internship Program Undergraduate degree in Engineering or Business & pursuing a Graduate level degree focused on Business, Technology, Technology Management, Engineering or related. Preferred Education: MBA or Master’s student entering their final year after participation in the Internship Additional Information: The approximate dates of this internship are May/June 2019 through August/September 2019 Candidate must be available to work full time hours (approximately 40 hours per week) for the duration of the internship Must be enrolled in a college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within the past six (6) months OR currently participating in a Disney College Program or Disney Professional Internship Must be at least 18 years of age Must not have completed one year of continual employment on a Disney internship or program Must possess unrestricted work authorization Housing: Interns must provide their own housing for the duration of their internship program. Transportation: Interns must have reliable transportation to get to and from work for the duration of their internship program. Required Materials: PDF version of resume must be uploaded at time of application
The Walt Disney Company Burbank, CA, USA
Mar 02, 2019
Contract
At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. Corporate Brand Management (CBM) is part of Corporate Strategy and reports into the CSO of The Walt Disney Company and works across the company to maximize the economic value of our brands, franchises and customer relationships for the short and long term. CBM aligns the various parts of the company around common strategies so that we achieve business growth through strong brands: Build deep consumer behavioral insights – how they are spending their money, what they are doing, and what their perspectives are – to shape growth and marketing strategies Identify strategic issues of our brands and customers to guide strategy/product development Nurture consumer-driven business development Responsibilities: Support the proliferation, acceptance and use CTaM (Character, Titles and More) application across the enterprise Contribute to the expansion of CTaM’s covered data domains, through rule and guideline creation support Engage in governance of CTaM Master Data, including activities such as matching/merging titles, creating new character records, map MPM issues to CTaM IPIDs etc. Governance is the strategic assessment of: is this character the same thing as this other character? What is this title? How does it relate or not to other titles in the same franchise but maybe not the same world? Support the Manager, Data Stewardship and other team members to discuss and initiate these decisions in the CTaM system Support the Manager, Data Stewardship and other team members in communicating these action with downstream platforms and engaged business teams Creation of franchise and other IP data groupings (tracking groups) for use company-wide Support for MDM system and tracking group functionality testing, requirement gathering and other activities to ensure platform operation Work with business and technology teams across TWDC to support data-driven decision making for master data, often related to how to apply / use CTaM tags within systems Basic Qualifications: 0-4 years relevant work experience Highly developed written and oral communication skills Solid organizational and multi-tasking skills Self-motivated and hardworking Excellent attention to detail with a willingness to get into the “weeds” as needed Passion for library science Passion for and understanding of TWDC content and characters Strategic and critical thinking skills Required Education: Bachelor’s Degree Excellent academic performance Additional Information: 6 Month Project Hire
The Walt Disney Company Burbank, CA, USA
Mar 02, 2019
Full-time
At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. Corporate Brand Management (CBM) is part of Corporate Strategy and reports into the CSO of The Walt Disney Company and works across the company to maximize the economic value of our brands, franchises and customer relationships for the short and long term. CBM aligns the various parts of the company around common strategies so that we achieve business growth through strong brands: Build deep consumer behavioral insights – how they are spending their money, what they are doing, and what their perspectives are – to shape growth and marketing strategies Identify strategic issues of our brands and customers to guide strategy/product development Nurture consumer-driven business development Responsibilities: Support the proliferation, acceptance and use CTaM (Character, Titles and More) application across the enterprise Support the data governor for CTaM: articulating and sharing business rules guidelines, participating in the CTaM governance committee, governing CTaM data, supporting CTaM integrations and functionality enhancements Lead pillars within our data governance program (such as IP, talent, or product or portions of those pillars) Partner with business and technology partners to drive data-driven decisioning for IP, often related to how to apply / use CTaM tags within systems Partner with technology and business partners to support CTaM use cases, within the context of data governance Basic Qualifications: Highly analytical Strong process orientation Highly developed written and oral communication skills Prior project management experience Solid organizational and multi-tasking skills Self-motivated with proven ability to drive results Excellent attention to detail with a willingness to get into the “weeds” as needed Passion for technology Passion for and understanding of TWDC content and characters Passion for and understanding of IP (Intellectual Property Required Education: Bachelor’s Degree Excellent academic performance Masters Library Science from a top tier program or equivalent work experience Additional Information: 6 Month Project Hire
The Walt Disney Company Lake Buena Vista, FL, USA
Mar 01, 2019
Full-time
The Resorts Revenue Planning and Forecasting team develops long term revenue plans, evaluates proposed strategic initiatives, and forecasts business performance for the current fiscal year. We are seeking a detail-oriented individual who will develop unbiased, holistic business insights and clearly articulate recommendations to help drive revenue growth and improve the Guest experience. The ideal candidate should be a solution oriented self-starter with superior analytical skills, who can leverage a highly complex data set and extract key learning. Responsibilities: The Revenue Planning and Forecasting team leverages deep understanding of Guest demographics and behaviors to support the strategic direction and key projects of Walt Disney Parks and Resorts. This role supports forecasting related processes for developing monthly forecasts and data-driven insights for WDW Resorts room volume and revenue. A qualified candidate will have a natural curiosity to proactively identify, evaluate, and communicate business performance using data-driven insights. Responsibilities include delivering Guest-driven analytics, data mining/visualization, and partnering with key business teams. Analytics and Measurement Support development of short-term operations forecast, long-term monthly forecasts and annual operating plan Develop deep understanding of Guest demographics, behavior, purchasing, and booking patterns to deliver insights and make improvements in predictive planning and forecasting models Utilize data visualization techniques to identify, evaluate, and communicate business trends and key metrics Analyze large data sets by leveraging SAS, SQL, Tableau, and Business Objects Insights and Strategic Decision Making Translate business performance drivers and metrics into insightful analyses and recommendations Partner with stakeholders across various functional teams such as Pricing, Finance, Operations, Yield Management, etc. to influence decision-making Understand and evaluate new business initiatives to provide strategic direction for the business Basic Qualifications: Minimum 2 years of statistical or financial analysis and/or strategy development experience Demonstrated strong analytical skills in financial forecasting and statistical analysis and strong communication skills in developing fact-based insights and recommendations Demonstrated technical ability to leverage data using spreadsheets and databases and open to learning new visualization and statistical analysis software Ability to work in a collaborative environment with a positive demeanor under tight timelines Demonstrated ability to meet deadlines, handle multiple priorities, and perform job responsibilities accurately with minimal supervision Demonstrated strong sense of responsibility, ownership, and pride in delivering quality results and understanding the business impact Preferred Qualifications: Experience with Walt Disney Parks & Resorts forecasting and planning processes Expert in Excel with working knowledge of VBA Demonstrated experience working with SAS, Teradata, SQL, Tableau, and Business Objects Required Education: Bachelor’s Degree in Finance, Economics, Mathematics, Industrial Engineering or other quantitative field Preferred Education: Master’s Degree or equivalent
The Walt Disney Company Glendale, CA, USA
Feb 28, 2019
Full-time
The DBA reports to the Sr Manager of Technical Operations and will be part of a global DBA team. You will be responsible for various Enterprise databases such as Sybase, Oracle, MSSQL and DB/2 for our Licensing/Publishing and Creative applications. In addition, you will assist in reviewing schemas and queries for customers of our hosted database solutions with an eye towards assisting those customers to optimize their implementations and develop best-in-class performance for their products. This is a high impact position that is critical to helping us maintain our record of high availability and high quality of our data services supporting various Disney properties. This position requires a working knowledge of Sybase 15.x or newer, running in Solaris operating system. An experience of upgrading Sybase is a plus. The day to day tasks includes space and performance monitoring of the database and scheduled tasks. Environment contains automated tasks for system monitoring and remediation through various scripts, so familiarity in shell scripting is a must. This position is very much as an operation DBA and requires additional familiarity with application related processes to support the application team. The rapid ability to troubleshoot and remediate is required. Two major applications are supported by the Sybase database and require support of international users. This system requires 24/7 support with our on-call rotation. To expedite consideration, we highly recommend that you BOTH upload your resume AND copy and paste the text when creating your candidate profile. Responsibilities: Configuration, provisioning, upgrading and decommissioning databases. Database tuning for optimization and performance Monitoring production deployments for capacity issues, performance and troubleshooting Actively participate in production database support. Availability for 24X7 on call rotation support. Work with customers to verify and validate schemas and queries for performance and scalability Keep abreast of new database capabilities, developments, and products and provide guidance and suggestions for new and improved technologies. Keep backups as current as possible and devise restoration techniques with minimal downtime. Automation, automation, automation! Work collaboratively with the team members when required and train others on the newly acquired competence. Work with documentation team to ensure any issues effecting functionality are properly reflected in documentation Participate in any corporate wide ventures related to security, operations, automation, development, administration and documentation. Stay calm during high-pressure assignments & operations and lead the technical efforts in collaboration with the team. Handle change management operations. Keep run-books updated for smooth operations. Basic Qualifications: 2-5 years of hands on experience administering/monitoring Enterprise Databases Significant knowledge of multiple Enterprise database technologies such as: Sybase on Solaris, Oracle on Linux, MSSQL on Windows Server and DB/2 on IBM Linux (minimum knowledge of 2 out of 4) Hands on experience with 2 or more other databases is a PLUS; MongoDB, MySQL, Couchbase, Cassandra, Redis. Experience with UNIX/Linux scripting (perl/python/bash) Excellent Troubleshooting skills Excellent communication skills Ability to comfortably multitask and work in a fast paced environment Ability to demonstrate technical acumen skills within a team of DBAs Ability to own a project from start to finish using our 2 weeks sprint agile method Preferred Qualifications: Thorough understanding of server configuration both hardware and virtualized, and how it affects performance and cost Clear understanding of relational and non-relational databases Query analysis DB Schema design TCP dump Monitoring skills Good scripting skills Multi datacenter environments Knowledge of cloud operations is a plus Knowledge of Virtualization High availability and performance tuning techniques Required Education: Bachelor's degree in Computer Science or engineering equivalent  
The Walt Disney Company New York, NY, USA
Feb 28, 2019
Full-time
The Data Scientist is a critical position within DSS and in the Data organization who specializes in applying machine learning methods to meet optimization, personalization, recommendations and efficiency related challenges, in close collaboration with engineering and business partners. In this role, you will build and apply machine learning techniques and modern statistics to data both augment decision-making but to also significantly improve operational process problems through automation. You will collaborate across teams to define problems and develop automated solutions with the Data, Product and Engineering teams to be built into our products. Responsibilities: Reframe objectives as machine learning tasks that can deliver actionable insights, accurate predictions, and effective optimization. Implement and execute machine learning with reliability and reproducibility. Explain how models and systems work to both non-technical and technical stakeholders. Collaborate with engineering teams to build data-based products and help integrate into the products and operational processes. Process, cleanse, and verify the integrity of data used for analysis. Enhance data collection procedures to include information that is relevant for creating better ML models. Create automated anomaly detection systems and constant tracking of its performance. Basic Qualifications: Demonstrated ability to present data science results and recommendations to business and technical clients. Demonstrated delivery of machine learning techniques in real-time applications. Expertise in modern statistics/data science/machine learning. Expertise in a statistical programming language (we use Python and R internally) and data access tools (e.g. SQL). Experience with deep learning, NLP, Neural Networks, and/or Bayesian modeling. Ability to gauge the complexity of machine learning problems and a willingness to execute simple approaches for quick effective solutions as appropriate. Required Education: Graduate degree with background in statistics, data science, or similar field.
The Walt Disney Company Burbank, CA, USA
Feb 26, 2019
Internship
The Enterprise Infrastructure Services (EIS) team is responsible for architecture, engineering, and operational support of a wide variety of technology products and services to employees and businesses across The Walt Disney Company. Responsibilities: A Day in the Life… The Digital Communications Intern will assist the Enterprise Infrastructure Services team in creating and delivering internal communications and training materials to IT staff and end users. In particular, we are looking to improve our leadership and communications with employees to promote better engagement between a large, diverse, distributed team. Develop and deliver internal communications & marketing using a variety of mixed media (e.g. video, graphic design, editorial etc.) via the company intranet and other enterprise communications channels. Conceptualized and plan content and manage editorial calendar for employee newsletter and web presence. Provide graphic and editing support for leadership communications in PowerPoint or Keynote. Provide analytic support for communications initiatives (e.g. response rates, survey results) Gain first-hand experience in a fast-paced employee communications environment and have opportunities to work in an organization responsible for a variety of projects and technologies, including wireless, server and storage, Cloud-based services, and workforce collaboration. Basic Qualifications: What we are looking for… Proven writing experience Demonstrated graphic design skills Experience with Web design and management (e.g. WordPress, Weebly, Wix) Knowledge of media engagement strategies and techniques Proficiency in the following Mac applications: Final Cut Pro or Adobe Premiere, Keynote, Photoshop, Illustrator Proficiency in the following PC applications: Microsoft Office including PowerPoint, Word, Excel and Outlook Strong proficiency with MS Excel including creating pivot tables, charts and manipulating data Ability to interact with all levels of the organization, present findings to key stakeholders Preferred Qualifications: Photography and editing skills Experience with coordinating and executing events Familiarity with podcasting Experience with video production (documentary / news / interview style shooting) Experience with data visualization tools Information Technology acumen Ability to create dashboards Required Education: Currently enrolled in an accredited college or university and taking at least one class, or be a recent graduate of an accredited college or university within the last six (6) months at time of application, or be currently participating in the Disney College Program, Disney Culinary Program or Disney Professional Internship Program Pursuing a bachelor’s degree in Multimedia, Film, Digital Media, Mass Communications or Organizational Communications majors or closely related field Additional Information: The approximate dates of this internship are June 2019 through January 2020 Candidate must be available to work full time hours (approximately 40 hours per week) for the duration of the internship Must be enrolled in a college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within the past six (6) months OR currently participating in a Disney College Program or Disney Professional Internship Must be at least 18 years of age Must not have completed one year of continual employment on a Disney internship or program Must possess unrestricted work authorization Housing: Interns must provide their own housing for the duration of their internship program. Transportation: Interns must have reliable transportation to get to and from work for the duration of their internship program. Please note strong candidates will be contacted and asked to submit a writing sample. Instructions will be provided at that time. Required Materials: PDF version of resume must be uploaded at time of application
The Walt Disney Company Burbank, CA, USA
Feb 26, 2019
Internship
The Enterprise Infrastructure Services (EIS) team is responsible for architecture, engineering, and operational support of a wide variety of technology products and services to employees and businesses across The Walt Disney Company. Responsibilities: A Day in the Life… The EIS Business Operations Intern will support the strategic, program management, and communications functions of an active, evolving technology operations team. Reporting into the Senior Manager for the Executive Program Management Office, this position will be responsible for driving a variety of business support programs for the EIS organization, including: Infrastructure investment business justification, helping to translate complex functional, technical and business requirements into a solid business case and recommendation for funding approval Business Intelligence data mapping, dashboard design and development Financial budgeting and forecasting coordination Organizational performance management and change management The Intern will be required to work with internal cross-functional teams and foster an environment of continuous improvement and structure processes and procedures as part of a dynamic technology team. Basic Qualifications: What we are looking for… Relevant business or technical operations work experience (technology operations management, systems engineering, networking, IT outsourcing, cloud services) Exceptional ability to present ideas in a convincing and compelling manner to a small or large audience in multiple levels within the organization Experience with financial planning and new business case development Experience developing and managing effective working relationships with departments, groups and staff with whom work must be coordinated or interfaced Broad business acumen and proven influencing and collaboration skills Leverages expert knowledge to anticipate a wide range of future needs and opportunities and facilitates development of complex solutions Previous experience with Dashboard design and reporting Strong analytical skills and the ability to manipulate data and tell the story behind the numbers. Proficiency in excel (Tableau a plus) Working knowledge and interest in information technology Preferred Qualifications: Strong project management skills Strong influencing skills Strong interest in technology management careers and experience Required Education: Currently enrolled in an accredited college or university and taking at least one class, or be a recent graduate of an accredited college or university within the last six (6) months at time of application, or be currently participating in the Disney College Program, Disney Culinary Program or Disney Professional Internship Program Undergraduate degree in Engineering or Business & pursuing an MBA or Masters of Technology, Technology Management, or Engineering. Preferred Education: MBA or Master’s student entering their final year after participation in the Internship Additional Information: The approximate dates of this internship are June 2019 through January 2020 Candidate must be available to work full time hours (approximately 40 hours per week) for the duration of the internship Must be enrolled in a college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within the past six (6) months OR currently participating in a Disney College Program or Disney Professional Internship Must be at least 18 years of age Must not have completed one year of continual employment on a Disney internship or program Must possess unrestricted work authorization Housing: Interns must provide their own housing for the duration of their internship program. Transportation: Interns must have reliable transportation to get to and from work for the duration of their internship program. Required Materials: PDF version of resume must be uploaded at time of application
The Walt Disney Company Burbank, CA, USA
Feb 26, 2019
Internship
The Walt Disney Company values risk management as essential to the vitality, reputation, and success of its business. The Enterprise Risk Management group has a wide variety of responsibilities focused on protecting the assets of The Walt Disney Company at the lowest possible long-term cost. We are looking for an intern who is self-motivated, interested in learning technical aspects of insurance, and willing to dig into the details. Consider the opportunity of joining a team of risk management professionals and arming them with the information necessary to protect iconic brands and their assets. Responsibilities: A Day in the Life… The primary responsibilities of the intern is to enter insurance policy data and review and update existing data for accuracy and completeness. Activities include: Data entry of historical policy records for acquired businesses into our Risk Management Information System (RMIS) Import electronic policy files into our document management system utilizing established naming conventions Review and update existing policy records to validate key information exists and is accurate Collaborate with several risk management colleagues to understand policy language and translate it into technical data within the RMIS Document and report progress Basic Qualifications: What we are looking for… Proficient in MS Excel Basic understanding of an insurance policy Comfort with systems and willingness to learn Risk Management Information System (RMIS) and Document Management System Data entry Attention to detail Organization Required Education: Currently enrolled in an accredited college or university and taking at least one class, or be a recent graduate of an accredited college or university within the last six (6) months at time of application, or be currently participating in the Disney College Program, Disney Culinary Program or Disney Professional Internship Program Risk Management Business Administration Additional Information: The approximate dates of this internship are May/June 2019 through August/September 2019 Candidate must be available to work full time hours (approximately 40 hours per week) for the duration of the internship (typical schedule is 8:00AM – 5:00PM) Must be enrolled in a college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within the past six (6) months OR currently participating in a Disney College Program or Disney Professional Internship Must be at least 18 years of age Must not have completed one year of continual employment on a Disney internship or program Must possess unrestricted work authorization Housing: Interns must provide their own housing for the duration of their internship program. Transportation: Interns must have reliable transportation to get to and from work for the duration of their internship program. Required Materials: PDF version of resume must be uploaded at time of application