The Walt Disney Company

The mission of The Walt Disney Company is to be one of the world's leading producers and providers of entertainment and information. Using our portfolio of brands to differentiate our content, services and consumer products, we seek to develop the most creative, innovative and profitable entertainment experiences and related products in the world.

The Walt Disney Company Celebration, FL, United States
Feb 02, 2018
Full-time
©Disney is an equal opportunity employer. Drawing Creativity from Diversity. The Revenue Management and Analytics (RM&A) team supports clients across The Walt Disney Company, including Walt Disney Parks & Resorts, Disney Cruise Line, Media Networks (e.g., ABC, ESPN), Studio Entertainment (e.g., The Walt Disney Studios, Disney Theatrical Group) and Disney Consumer Products and Interactive Media in the core competencies of yield management, revenue planning, forecasting, pricing and optimization. Key partners to the RM&A organization include Marketing, Finance, Business Development, Research and Operations. Roles within RM&A develop, analyze, and execute strategies to maximize profitability and improve the value proposition for our Guests, Cast Members and Shareholders. Candidates should have a natural curiosity to understand the "why" behind business performance, take a proactive role in problem-solving, be results oriented, be able to prioritize and be a team player in a collaborative environment. The Disney Cruise Line (DCL) Revenue Management Analyst works closely with their leader, a Revenue Manager, to maximize revenue from stateroom inventory for their assigned ship. They are also responsible for ensuring all bookings are assigned a stateroom and have fully paid their balance due prior to each sail date so the pier and shipboard teams can provide a seamless guest experience. Your Role: Partner with Revenue Manager on inventory control strategies, including overselling and upgrading Implement real-time inventory controls in Disney Cruise Line’s reservation system Monitor exception reports to ensure guests have fully paid applicable deposits and balances due, as well as ensure cancellation and other policies are being properly followed Partner with various departments (including Guest Services, Guest Communications, Security Compliance, Pier Operations, and Onboard Sales) to resolve reservation issues, as well as occasionally communicate solutions directly to guests Work with shipboard team to block rooms for maintenance while minimizing impact to guests and revenue Provide back-up support for Revenue Manager in evaluating Revenue Management System pricing recommendations Apply Guest Communications vouchers to reservations Evaluate and suggest improvements to department processes and reports What We’re Looking For: Bachelor’s degree in Business, Finance, Industrial Engineering, or related field Demonstrated strong analytical and communication skills Demonstrated proficiency in Excel Demonstrated strong problem-solving and decision-making skills Proven success collaborating with a range of partners Strong sense of responsibility, ownership, and pride in delivering quality results Ability to quickly learn new systems and processes How To Stand Out: Revenue management, pricing, or inventory control experience Who We Are: “We make happiness.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen! ©Disney is an equal opportunity employer. Drawing Creativity from Diversity. 519212
The Walt Disney Company Kissimmee, FL, United States
Feb 02, 2018
Full-time
The Revenue Management and Analytics (RM&A) team supports clients across Walt Disney Parks & Resorts including Ticketing, Resorts, Merchandise and Food & Beverage in the core competencies of yield management, revenue planning, forecasting, pricing, promotions and optimization. Candidates should have a natural curiosity to understand the "why" behind business performance, take a proactive role in problem-solving, be results oriented, be able to prioritize and be a team player in a collaborative environment. This position will develop, analyze and execute both pricing strategies and specific tactics to maximize overall profitability in the Merchandise line of business for Walt Disney Parks & Resorts. For more information on the Revenue Management and Analytics team, click on this link: RM&A Video Your Role: Help us grow - Identify revenue and profit growth opportunities, evaluate the financial impact of changes to the business, present pricing decisions for a wide variety of venues. Provide revenue assumptions and projections for new concepts. Provide strategic and tactical support - Develop strategies and implement daily price changes, support the development and valuation of the Annual Operating Plan (AOP). Achieve business goals and objectives - Develop and maintain reporting on an ad-hoc and recurring basis, build and deliver PowerPoint presentations to partners and clients at various levels within the organization, monitor industry trends and competitive benchmarks, and assist with project management of key business initiatives. Collaborate with key partners - Develop and maintain positive service-oriented relationships with partners and clients. What We're Looking For: Advanced knowledge and skills in Excel Demonstrated strong analytical skills Proven success collaborating with a range of partners understanding multiple perspectives Strong written and verbal communication skills to convey data and analysis to partners at all levels Demonstrated ability to manage multiple tasks in a fast-paced environment Ability to work in a team environment with a positive demeanor, generating innovative solutions to complex challenges Demonstrated ability to meet deadlines, handle multiple priorities, and perform job responsibilities accurately with minimal supervision Strong sense of responsibility, ownership, and pride in delivering quality results for the Merchandise line of business Strong attention to detail, data accuracy and an inquisitiveness to determine explanations, with an ability to consolidate multiple sources of information/analyses into a cohesive story/recommendation Bachelor’s degree in Business, Finance, Industrial Engineering, Economics, Statistics, Mathematics or related field How To Stand Out: Three plus years’ experience in a financial related role Pricing and/or revenue management experience Advanced knowledge and experience in SQL Demonstrated knowledge of Walt Disney Parks & Resorts operations, business units, and product offerings Demonstrated strong leadership skills Familiarity with the Disney Merchandise line of business Professional retail experience Master's degree in Business, Finance, Industrial Engineering, Economics, Statistics or related quantitative field Who We Are: “We create happiness.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen! ©Disney is an equal opportunity employer. Drawing Creativity from Diversity. 519812
The Walt Disney Company Anaheim, CA, United States
Feb 02, 2018
Intern
A Day in the Life: Consolidating inputs from multiple areas and analyzing historical data to better understand Guest behavior, optimize pricing, and influence forecasts, plans and strategic growth initiatives Building complex financial models/analysis to identify trends, patterns and irregularities in key business metrics in order to drive business decisions and influence forecasts, plans and strategic growth initiatives, and better understand Guest behavior Utilizing analytical tools and models to optimize business processes Preparing financial metrics for weekly and monthly reporting What You Bring to the Role: Experience collecting & analyzing data and reporting on the results Demonstrated proficiency in Microsoft Office Strong organizational skills and attention to detail Strong oral/written communication Creative problem solving skills Strong sense of responsibility, independence, ownership and pride in delivering quality results, and understanding the business impacts Interest in pursuing an analytical career path Basic understanding of data tools such as SAS or SQL to perform data manipulation or modeling Experience with financial reporting and collaboration/reporting/visualization tools, such as SharePoint, Business Objects, Tableau or similar platforms General knowledge or experience in Merchandise Retail, Hotel/Resorts, Food & Beverage or Travel & Tourism Knowledge of statistical modeling and related concepts (e.g., regression, ANOVA) Junior or higher working towards (or recently graduated with) a degree in Economics, Finance, Statistics, Mathematics, Computer Science, Industrial Engineering, Marketing or other related quantitative field GPA of 3.0 or higher Must be enrolled in a college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within the past six (6) months OR currently participating in a Disney College Program or Disney Professional Internship Must be at least 18 years of age Must not have completed one year of continual employment on a Disney internship or program. Must possess unrestricted work authorization Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months) Program Dates: Interns must be fully available from June 2018 through January 2019. Required Materials: Resume and transcripts must be uploaded at time of online application. Housing: A limited number of housing is available for Anaheim based participants. Interns are able to sign up for housing once they have accepted an internship offer. Transportation: Interns must have reliable transportation to get to and from work for the duration of their internship program. DisneyData Pricing, Forecasting & Planning Internship, Fall 2018 – Anaheim, CA The Revenue Management and Analytics (RM&A) team supports clients across Walt Disney Parks & Resorts including Ticketing, Resorts, Merchandise and Food & Beverage in the core competencies of yield management, revenue planning, forecasting, pricing, promotions and optimization. Candidates should have a natural curiosity to understand the "why" behind business performance, take a proactive role in problem-solving, be results oriented, be able to prioritize and be a team player in a collaborative environment. We Are: The Pricing, Forecasting, and Planning teams are responsible for financial and operational analysis supporting the strategic revenue objectives of Walt Disney Parks & Resorts (WDP&R). Pricing decisions on Tickets, Resorts, Food & Beverage, and Merchandise optimize demand to grow long-term profitability. Forecasting and Planning provides daily, weekly, and annual Operational and Financial forecasts and plans of attendance/admissions revenue, rooms/rooms revenue, Food & Beverage revenue, Merchandise revenue, and other driver-related revenue for the Disneyland Resort. Must be enrolled in a college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within the past six (6) months OR currently participating in a Disney College Program or Disney Professional Internship Must be at least 18 years of age Must not have completed one year of continual employment on a Disney internship or program. Must possess unrestricted work authorization Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months) Program Dates: Interns must be fully available from June 2018 through January 2019. Required Materials: Resume and transcripts must be uploaded at time of online application. Housing: A limited number of housing is available for Anaheim based participants. Interns are able to sign up for housing once they have accepted an internship offer. Transportation: Interns must have reliable transportation to get to and from work for the duration of their internship program. DisneyData 517870
The Walt Disney Company Burbank, CA, United States
Feb 02, 2018
Intern
Make an Impact by supporting marketing, distribution, finance, and supply chain projects that create a strong return on Company investments. The interns help in this process by: Collecting, validating and maintaining data in SAS, R or Python Generating periodic and ad hoc forecasts, while maintaining results Applying analytics to address marketing and finance business questions Developing analytical solutions for cross-segment clients Maintaining technical system documentation Performing industry research and benchmark analysis Preparing client deliverables What You Bring to the Role..... Strategic problem solving & analytical skills Basic understanding of R, Python, SQL or SAS coding Statistics or Econometrics background Experience collecting & analyzing data and reporting on the results Excellent oral/written communication skills to technical and non-technical audiences Intense attention to detail Ability to adapt in a rapidly changing business environment and manage multiple competing priorities Proficiency in Microsoft Office Familiarity with R, Python, SQL or SAS to perform data manipulation or modeling Basic understanding of Tableau Previous work experience in statistics Currently pursuing (or recently graduated with) a Master's degree in Analytics, Statistics, Mathematics, Economics, Operation Research, or a related quantitative field GPA of 3.0 or higher Must be enrolled in a college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within the past six (6) months OR currently participating in a Disney College Program or Disney Professional Internship Must be at least 18 years of age Must not have completed one year of continual employment on a Disney internship or program. Must possess unrestricted work authorization Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months) Program Dates: Interns must be fully available from June 2018 through January 2019. Required Materials: Resume and transcripts must be uploaded at time of online application. Housing: Interns must provide their own housing for the duration of their internship program. Transportation: Interns must have reliable transportation to get to and from work for the duration of their internship program. DisneyData Graduate Data Analytics Internship, Fall 2018 – Burbank, CA The Revenue Management and Analytics (RM&A) team supports clients across The Walt Disney Company, including Walt Disney Parks & Resorts (WDP&R), Disney Cruise Line, Media Networks (i.e. ABC, ESPN), Studio Entertainment and Disney Interactive Media in the core competencies of yield management, revenue planning, forecasting, pricing and optimization. Key partners to the RM&A organization include Marketing, Distribution, Finance, Business Development, Research and Operations. Roles within RM&A develop, analyze, and execute strategies to maximize profitability and improve the value proposition for our Guests, Cast Members and Shareholders. We Are… The Data Analytics consulting team leverages technology, data analytics, optimization, statistical and econometric modeling to explore opportunities, shape business decisions and drive business value. Candidates should have a natural curiosity to understand the "why" behind business performance, take a proactive role in problem-solving, be results oriented, be able to prioritize and be a team player in a collaborative environment. Must be enrolled in a college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within the past six (6) months OR currently participating in a Disney College Program or Disney Professional Internship Must be at least 18 years of age Must not have completed one year of continual employment on a Disney internship or program. Must possess unrestricted work authorization Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months) Program Dates: Interns must be fully available from June 2018 through January 2019. Required Materials: Resume and transcripts must be uploaded at time of online application. Housing: Interns must provide their own housing for the duration of their internship program. Transportation: Interns must have reliable transportation to get to and from work for the duration of their internship program. DisneyData 517403
The Walt Disney Company Glendale, CA, United States
Feb 02, 2018
Intern
Within Advanced Analytics Optimization, this role will support two cast members who are directly focused on analyzing digital marketing performance based on advanced methods for reporting across digital marketing channels. You will assist this team with finding innovative solutions to business questions surrounding connecting disjointed data sets, tracking marketing performance across traditionally disparate platforms and areas, and providing insights about our guests and target audiences. What You Bring to the Role: Demonstrated strong organizational skills with attention to detail Strong oral and written communication skills Demonstrated problem solving skills, as well as continuous improvement process skills Proficiency in Microsoft Excel and PowerPoint Knowledge of relational database concepts Willingness to learn new software applications Ability to interface with both technical and non-technical audience effectively Experience with an analytics software package such as SAS, SPSS, or Google Analytics and/or programming languages such as SQL, R, or Python Experience with travel industry, marketing analytics, and/or consumer data Experience with Data Visualization tools (Tableau preferred) Demonstrated data quality validation skills Understanding of relational database structure and concepts Demonstrated knowledge of Walt Disney World, Disney Cruise Lines and Disneyland products and services Demonstrated experience with developing and interpreting analytic program results Earning or have recently earned a bachelor’s degree in Business Analytics, Statistics, Management Information Systems, Economics or other related quantitative field GPA of 3.0 or higher Must be enrolled in a college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within the past six (6) months OR currently participating in a Disney College Program or Disney Professional Internship Must be at least 18 years of age Must not have completed one year of continual employment on a Disney internship or program. Must possess unrestricted work authorization Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months) Program Dates: Interns must be fully available from June 2018 through January 2019. Required Materials : Resume and transcripts must be uploaded at time of online application. Housing: Interns must provide their own housing for the duration of their internship program Transportation : Interns must have reliable transportation to get to and from work for the duration of their internship program. DisneyData Advanced Analytics and Optimization Intern, Fall 2018 - Glendale, CA Consumer Insight, Measurement & Analytics (CIMA) is part of the Global Marketing & Sales organization within Walt Disney Parks and Resorts (WDPR). CIMA influences decision making with integrated, objective, and actionable insights. We Are: As a member of the Advanced Analytics and Optimization team you will play an important role in our goal to develop innovative analytic solutions to deliver systematic performance evaluation of marketing program performance across all media channels. You will use data to help answer the “what” and “why” performance questions by building analytical models and visualizations to help our clients understand the impact of marketing decisions. Must be enrolled in a college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within the past six (6) months OR currently participating in a Disney College Program or Disney Professional Internship Must be at least 18 years of age Must not have completed one year of continual employment on a Disney internship or program. Must possess unrestricted work authorization Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months) Program Dates: Interns must be fully available from June 2018 through January 2019. Required Materials : Resume and transcripts must be uploaded at time of online application. Housing: Interns must provide their own housing for the duration of their internship program Transportation : Interns must have reliable transportation to get to and from work for the duration of their internship program. DisneyData 519633
The Walt Disney Company Celebration, FL, United States
Feb 02, 2018
Intern
A Day in the Life: Providing analysis and strategic recommendations for Sales Analytics and Sales Management teams, which includes the assessment and feasibility recommendations of process and technology opportunities for our domestic and international destinations Leading research and analytical activities within larger Sales Channel strategy projects Proactively partner with the Sales Planning team, as well as Marketing & Sales Finance, Travel Industry Sales & Marketing, IT, and partners in other key organizations to compile, analyze and validate processes and data What You Bring to the Role: Strategic problem solving & analytical skills, with the ability to act tactically Excellent oral & written communication skills A sharp attention to detail The ability to thrive and work well in a team environment Proficiency in Microsoft Excel and PowerPoint General knowledge of sales distribution channels, preferably in the tourism industry Strong collaboration, communication and project leadership skills Experience with SAS and Tableau Currently pursuing (or recently graduated within 6 months with) a Bachelor’s degree in General Business, Economics, Finance, Mathematics, Statistics, Industrial engineering or other related analytical/business field GPA of 3.0 or higher Currently pursuing (or recently graduated within 6 months with) a Master’s degree in General Business, Economics, Finance, Mathematics, Statistics, Industrial engineering or other related analytical/business field Must be enrolled in a college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within the past six (6) months OR currently participating in a Disney College Program or Disney Professional Internship Must be at least 18 years of age Must not have completed one year of continual employment on a Disney internship or program. Must possess unrestricted work authorization Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months) Program Dates: Intern must be fully available from February 2018 through mid-May 2018. Required Materials: Resume and transcripts must be uploaded at time of online application. Housing: A limited number of housing is available for Florida based participants. Interns are able to sign up for housing once they have accepted an internship offer. Transportation: Interns must have reliable transportation to get to and from work for the duration of their internship program. DisneyData Sales Analytics & Insights Intern, Spring 2018 – Orlando, FL Consumer Insight, Measurement & Analytics is part of the Global Marketing & Sales organization within Walt Disney Parks and Resorts. CIMA influences decision making with integrated, objective, and actionable insights. We Are… Within CIMA, the Sales Analytics & Insights team provides objective decision support to the Sales organization to inform sales strategy, channel analytics and optimization, and client/Cast incentives. Must be enrolled in a college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within the past six (6) months OR currently participating in a Disney College Program or Disney Professional Internship Must be at least 18 years of age Must not have completed one year of continual employment on a Disney internship or program. Must possess unrestricted work authorization Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months) Program Dates: Intern must be fully available from February 2018 through mid-May 2018. Required Materials: Resume and transcripts must be uploaded at time of online application. Housing: A limited number of housing is available for Florida based participants. Interns are able to sign up for housing once they have accepted an internship offer. Transportation: Interns must have reliable transportation to get to and from work for the duration of their internship program. DisneyData 522371
The Walt Disney Company Orlando, FL, United States
Feb 02, 2018
Intern
Day in the Life: Prototyping new models, conducting exploratory data analysis, and researching data science Implementing new modeling techniques as appropriate for a specific solution Assisting in process improvement initiatives within Data & Analytics group What You Bring to the Role: Desire to work on data analysis projects that will help transform PFCU into a data driven organization Ability to pull data from databases using SQL, and apply data cleansing, data manipulation and data transformation techniques Ability to create innovative solutions for business issues using different analytics and machine learning approaches Strong organizational skills and attention to detail Excellent oral/written communication and interpersonal skills Creative & strategic problem solving skills Interest in pursuing an analytical career path Working knowledge of SQL Server, SAS, R, Tableau or other statistical packages/languages Basic understanding of cloud (AWS) and Apache technologies Knowledge of machine learning techniques(e.g., logistic and linear regression, neural networks, random forests) Knowledge of and ability to create data visualizations using .js visualization libraries Rising senior or higher obtaining (or recently graduated with) a degree in Computer Science, Analytics, Mathematics, Industrial Engineering, quantitative field GPA of 3.0 or higher Currently pursuing, or recently graduated with, an MBA or Graduate degree Must be enrolled in a college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within the past six (6) months OR currently participating in a Disney College Program or Disney Professional Internship Must be at least 18 years of age Must not have completed one year of continual employment on a Disney internship or program. Must possess unrestricted work authorization Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months) Program Dates: Interns must be fully available from June 2018 through January 2019. Required Materials: Resume and transcripts must be uploaded at time of online application. Housing: A limited number of housing is available for Florida based participants. Interns are able to sign up for housing once they have accepted an internship offer. Transportation: Interns must have reliable transportation to get to and from work for the duration of their internship program. DisneyData Partners Data & Analytics Internship, Fall 2018 – Orlando, FL We Are… The Data and Analytics team at Partners Federal Credit Union (PFCU) advances our projects in the areas of Marketing (predicting churn), Lending (credit scoring), Risk (fraud analytics) and more. Our goal is to seek out and integrate all available data in the organization that can be used to generate valuable business insights to support and grow the mission of Making All Financial Dreams Come True. We are responsible for the integration, movement, reporting and analysis of all data in the organization and have an ever expanding footprint within Partners Federal Credit Union. Must be enrolled in a college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within the past six (6) months OR currently participating in a Disney College Program or Disney Professional Internship Must be at least 18 years of age Must not have completed one year of continual employment on a Disney internship or program. Must possess unrestricted work authorization Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months) Program Dates: Interns must be fully available from June 2018 through January 2019. Required Materials: Resume and transcripts must be uploaded at time of online application. Housing: A limited number of housing is available for Florida based participants. Interns are able to sign up for housing once they have accepted an internship offer. Transportation: Interns must have reliable transportation to get to and from work for the duration of their internship program. DisneyData 517889
The Walt Disney Company Burbank, CA, United States
Feb 02, 2018
Full-time
Work closely with business owners from product, content or marketing teams to understand the business objectives of the product or marketing initiatives and gather data requirements for the intiatitives. Define the primary metrics to measure the success of the initiatives and identify the secondary metrics to gather insigths for learning and continuous improvement. Translate business and product analytics requirements into standardized tracking specifications that DATG engineering teams can use to implement across platforms, including web, mobile, and Over-the-Top applications. Develop user stories for data tracking requirements and collaborate with business owner to ensure their intent is effectively captured. Define precise and accurate user story acceptance criteria that will be used by engineering team, Quality Assurance team and automation test frameworks. Oversee the implementation of the data tracking requirements and collaborate with engineering and Quality Assurance team to develop user acceptance testing (UAT) specifications Provide support to business owers and reporting team to utilize the data Analyze the data for discrepancies and Identify errors and abnormalities in the data Produce clear and concise workflow documents to drive balanced solutions that consider people, process and technology components 2+ years of digital analytics experience using Adobe Analytics 2+ years of experience performing business analysis within a large enterprise covering both business and information technology domains using Agile SCRUM methodology Must be an excellent verbal and written communicator, able to convey requirements to both technical and non-technical audiences and communicate effectively with business stakeholders, technical developers, and Quality Assurance team Strong problem-solving skills Strong partnering skills and ability to work within a collaborative team environment Strong personal and professional integrity accompanied by a sense of ownership and responsibility for delivery Strong business process definition capabilities, including the ability to capture process and data flows visually according to standard methodologies Responsive to business needs and highly motivated to improve the skills and capabilities of his/her organization Ability to learn, understand and apply new technologies Must be able to work independently, support several projects simultaneously and prioritize effectively Familiarity with the mobile and Digital Media landscape 1+ years of digital optimization (A/B testing) Experience with JIRA, Confluence, or other Atlassian products Experience with data visualization tools (Tableau, R) Experience querying Hadoop (Hive, Pig, Presto) Strong visualization skills (Tableau) Used Python or R for collecting, manipulating, analyzing and visualizing data Ability to create visually compelling presentations Experience supporting products that utilize both real time as well as batch data streams at scale. Demonstrated ability to work on a diverse scope of projects requiring detailed data analysis, creative/practical problem solving, and sound judgment. Understanding of the technical architecture of complex data products Work experience in data analysis and demonstrated ability to write and validate SQL queries ensuring data is validated Proficient use of UML including one or more modeling tools in the business and information technology domains e.g Enterprise Architect, and/or IBM Rational Bachelor’s degree in a quantitative field – e.g. Marketing, Information Technology, or equivalent experience in Entertainment, Financial services segments. Equal Opportunity Employer Female/Minority/Veteran/Disability/Sexual Orientation/Gender Identity As a member of the DATG – ABC data architecture Team, the Business – Data Analyst is accountable for participating in the successful delivery of data products and solutions supporting the DATG Lines of Businesses under the direction of the Executive Director, Data architecture team. The successful candidate will develop a productive partnership with technology product owners, business stakeholders, and technical team members. They will more specifically be responsible for producing, grooming, prioritizing, and overall timely management of the data requirements backlog as well as developing user acceptance criteria. They will assist in business adoption/change management activities and analyzing/reporting on the impact of introduced solutions on the business.Equal Opportunity Employer Female/Minority/Veteran/Disability/Sexual Orientation/Gender Identity 518130
The Walt Disney Company Anaheim, CA, United States
Feb 02, 2018
Full-time
©Disney is an equal opportunity employer. Drawing Creativity from Diversity. The Revenue Management and Analytics (RM&A) team supports clients across Walt Disney Parks & Resorts including Ticketing, Resorts, Merchandise and Food & Beverage in the core competencies of yield management, revenue planning, forecasting, pricing, promotions and optimization. Candidates should have a natural curiosity to understand the "why" behind business performance, take a proactive role in problem-solving, be results oriented, be able to prioritize and be a team player in a collaborative environment. The Senior Forecasting Analyst will be responsible for forecasting Disneyland Resort (DLR) Food & Beverage revenue and related metrics for the long-term monthly forecasts and annual operating plan. Proactively identify, evaluate, and communicate business performance drivers, key metrics, and other tools to provide objective, analytical, and strategic insights regarding the business. Work with partners to understand new initiatives, ensure forecasts/plans include all relevant information, and help influence decision making. Create new forecasting tools and models using mathematical and statistical techniques to determine continuous improvement opportunities. Your Role: Forecasting and Planning – Identify and evaluate growth opportunities and long term strategic vision related to products at the Disneyland Resort Position for success - Develop deep understanding of food and beverage line of business and guest demographics, purchasing patterns, and behaviors to deliver insightful analysis to support strategic vision and business decisions Put your skills to the test - Analyze large data sets by leveraging SQL, SAS, and Business Objects Tell the story - Utilize data visualization techniques to identify and communicate business trends What We’re Looking For: Bachelor’s degree in Business Administration, Finance, Marketing, Mathematics, Economics, Industrial Engineering or other quantitative field Three years of analysis and/or strategy development experience Experience working with large data sets and database mining with the ability to leverage that data using spreadsheets, databases, and visualization software. Advanced skills in Microsoft Excel (e.g., sum if, vlookups, pivot tables, VBA) and SQL Demonstrated strong written and verbal communication skills with the ability to develop and articulate actionable, fact-based insights and recommendations. Deliver this by telling a simple and compelling story to varying audiences to guide decision making Ability to work in a team environment with a positive demeanor Demonstrated ability to meet deadlines, handle multiple priorities, and perform job responsibilities accurately with minimal supervision Demonstrated strong sense of responsibility, ownership, and pride in delivering quality results and understanding business impacts How To Stand Out: Master’s degree or equivalent Five plus years of analysis and/or strategic development experience Demonstrated experience working with SQL, Tableau, SAS, Teradata, and Business Objects Experience with Walt Disney Parks & Resorts forecasting, planning or pricing processes Who We Are: “We make happiness.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen! ©Disney is an equal opportunity employer. Drawing Creativity from Diversity. 516523
The Walt Disney Company Lake Buena Vista, FL, United States
Feb 02, 2018
Full-time
©Disney is an equal opportunity employer. Drawing Creativity from Diversity. The Walt Disney Parks & Resorts Management Science & Integration (MSI) consulting team is responsible for supporting clients across The Walt Disney Company including Parks and Resorts, Media Networks (ABC and ESPN), Studio Entertainment and Disney Interactive Media. MSI leverages technology, data analytics, optimization, statistical and econometric modeling to explore opportunities, shape business decisions and drive business value. MSI seeks forward-thinking team members who are passionate about delivering quality results and enjoy working closely with business partners on both strategic and tactical challenges. Candidates should have a natural curiosity to understand the "why" behind business performance, take a proactive role in problem-solving, be results oriented, be able to prioritize and be a team player in a collaborative environment. Your Role: Accountable for the sustainment, evolution and viability of our resort revenue management systems. Lead a team to organize and prioritize work in partnership with a wide range of internal clients, partners and stakeholders. Act as the product manager for the current resort revenue management solution and help evolve future solutions. Oversee collecting and analyzing large data sets, developing insights, interpreting results, building appropriate models, and creating client communication on key findings. Communicating clearly, effectively, and persuasively across diverse teams will be critical to the success of this role. What We’re Looking For: Bachelor's degree in Statistics, Mathematics, Engineering, Economics, Computer Science or other quantitative field Minimum five to seven years of experience in software product management, revenue management, and/or business analysis Success leading, developing, and motivating high-performing teams Demonstrated strong written and verbal communication skills Proven creative problem-solving and decision-making skills Demonstrated excellent interpersonal skills, including ability to partner with others to handle multiple priorities in a rapidly changing environment Experience developing short- and long-term product roadmaps for implementation and sustainment Proven ability to organize, prioritize, and balance concurrent projects and sustainment activities Proficiency acquiring, organizing, cleansing, manipulating, and merging large volumes of data Demonstrated experience performing exploratory quantitative analysis Demonstrated experience with Tableau or other data visualization tool Ability to simplify complex analytics into clear recommendations that are easily understood and executable Proven depth of knowledge in revenue management Good balance of technical and business acumen Ability to work independently as well as across teams in a diverse, international, collaborative environment. How To Stand Out: Master’s degree with specialization in Statistics, Mathematics, Engineering, Economics, Computer Science, or other quantitative field Excellent client orientation and customer service skills, internal or external consulting experience. Experience administrating a revenue management and/or dynamic pricing system Proven experience and strong understanding of advanced analytic methods, knowledge of demand forecasting and optimization Experience with analytics and visualization tools and languages SAS, SQL, Tableau, Python, R Demonstrated proficient software development and database skills Who We Are: “We make happiness.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen. ©Disney is an equal opportunity employer. Drawing Creativity from Diversity. 516194
The Walt Disney Company Celebration, FL, United States
Feb 02, 2018
Intern
A Day in the Life: Analyzing social media data through social listening tools and manual tagging methods Utilize query building to discover, analyze, and synthesize social media conversation data around Disney Parks and Resorts brands into reports that effectively communicate social media insight to partners Maintain internal database of catalogued reports and investigate trends Provide data mining and statistical analysis to address key business issues, make recommendations accordingly, and produce regular (e.g., weekly, monthly, quarterly) reports for key recurring metrics What You Bring to the Role: Proven ability in Microsoft Excel, Word, Pages and Keynote (Mac) Proven competency across social media platforms including Facebook, Twitter, Instagram, YouTube, Tumblr, Google+, Snapchat, Vine, and Pinterest Experience using Boolean Search Language Ability to develop expertise in complex keyword search expressions, linguistic operators and qualifiers, pattern detection, and regular expressions Familiarity with text analytics techniques such as topic modeling, content categorization, sentiment analysis, and entity extraction Proven self-starter and ability to balance multiple priorities in a fast-paced environment Excellent writing skills with the ability to synthesize large amounts of data, put together insights and tell a story Excellent analytical, organizational and problem-solving skills Fluent language abilities in Spanish and/or Portuguese Intermediate to advanced skills in Microsoft Excel; Interest in math and/or statistics a plus Experience using Social Listening tools Experience in SAS Contextual Analysis, or other text analytics tools Current Senior or higher obtaining (or recently graduated with) a degree in Marketing, Economics, Psychology, Statistics, Business or other related field GPA of 3.0 or higher Must be enrolled in a college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within the past six (6) months OR currently participating in a Disney College Program or Disney Professional Internship Must be at least 18 years of age Must not have completed one year of continual employment on a Disney internship or program. Must possess unrestricted work authorization Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months) Program Dates: Interns must be fully available from June 2018 through January 2019. Required Materials: Resume and transcripts must be uploaded at time of online application. Housing: A limited number of housing is available for Florida based participants. Interns are able to sign up for housing once they have accepted an internship offer. Transportation: Interns must have reliable transportation to get to and from work for the duration of their internship program. DisneyData Social Media Analytics Internship, Fall 2018 – Orlando, FL Consumer Insight, Measurement & Analytics (CIMA) is part of the Global Marketing & Sales organization within Walt Disney Parks and Resorts. CIMA influences decision making with integrated, objective, and actionable insights. We Are… Within CIMA, the Consumer Insight, Social Media Analytics team drives value by developing a deep understanding of consumers and Guests within social media environments that is leveraged to identify improvement opportunities and influence key strategies across the business. Must be enrolled in a college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within the past six (6) months OR currently participating in a Disney College Program or Disney Professional Internship Must be at least 18 years of age Must not have completed one year of continual employment on a Disney internship or program. Must possess unrestricted work authorization Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months) Program Dates: Interns must be fully available from June 2018 through January 2019. Required Materials: Resume and transcripts must be uploaded at time of online application. Housing: A limited number of housing is available for Florida based participants. Interns are able to sign up for housing once they have accepted an internship offer. Transportation: Interns must have reliable transportation to get to and from work for the duration of their internship program. DisneyData 516678
The Walt Disney Company Seattle, WA, United States
Feb 02, 2018
Full-time
Drive the vision and engineering for all initiatives around data warehousing across consumer experiences Define the processes needed to achieve and sustain operational excellence including project delivery and system integrity Build, lead and scale an exceptionally talented team of data engineers Manage the data warehouse plans providing technical expertise in design, build and launch of new data models and pipelines Partnering with analytics, project management and business leadership to implement the optimal BI solutions Define and manage to SLA’s for all data processes running in production Manage a structured and agile software development lifecycle Drive data quality across the business 7+ years experience in data engineering and data warehousing Experience managing a 5-15 person team Data architecting skills Project management skills Track record of success solving various business problems and handling scalability issues for ELT/ETL platforms. Strong knowledge of SQL, Advance SQL Experience with scripting languages like Python, or Unix shell scripts Experience with AWS ecosystem products, e.g. Redshift, EMR, Glue etc. Experience with data visualization tools Familiarity with digital media industry BS or MS in Computer Science, Math, Physics or other technical field. Over 150 million people watch Disney ABC programming every week, which means to have a career here is an opportunity for big impact in highly visibile, fast moving organization. Our Consumer Data & Analytics team within Consumer Experiences leverages a combination of media and tech expertise to drive data-driven decisions across the Disney ABC Television Group (DATG) and plays a critical role in the way we connect with consumers and engage our audiences. Do you want to use data to help drive the direction of media and tech products that touch the lives of hundreds of millions of people? We’re looking for a leader in our Data Engineering team to help us architect our future and build our team. You’ll work with some of the most interesting data sets in the world, use cutting edge methodologies, and see your efforts advance our content toward blockbuster success rates. The leader we are looking for has strong data architecture and infrastructure skills, a proven track record of leading and scaling data engineering teams, strong communication and collaborative skills, significant track record of product ownership, and a strong vision for how data can inform business strategy. This is a full time position in our Seattle office. 465063
The Walt Disney Company Celebration, FL, United States
Feb 02, 2018
Full-time
The role will work within a DevOps culture and Agile environment, which seeks continuous improvement for big data analytics and business intelligence. As the flood of digital information increases, the person in this role will be responsible for connecting multiple open and closed sourced systems, transitioning a digital Guest experience into a magical real world Guest experience. The Analytics Engineer’s key responsibilities include, but are not limited to, the following: Hadoop Ecosystem innovation and expansion. Support of Walt Disney Parks & Resorts partners with data collection, extraction and processing. Data and business process automation and transparency. The Analytics Engineer reports up to the Manager, Data Services and does not have direct reports. Ability to communicate with technical and non-technical personnel Strong problem solving and analysis skills. Experience with Java, Python, SQL, and R Experience with Hive, Pig, and Sqoop Experience with MapReduce and Hadoop Ecosystem Experience with Scripting Languages (bash shell and PHP) Experience with Git Understanding of SDLC and Continuous Integration Understanding of Test Driven Development and Agile Methodologies Understanding of RESTful and SOAP services framework Experience with Cloudera Hadoop Experience with Amazon Web Services or other IaaS platforms. Strong understanding of NoSQL datastores and their applicable use cases Experience with Apache Mesos Experience with Mahout or Spark MLlib Bachelors Degree in technology field (Computer Science, Engineer, etc.) Masters Degree in technology field (Computer Science, Engineer, etc.) This position is with the legal entity of Walt Disney Attractions Technology LLC, an equal opportunity employer. The Analytics Engineer will build the next generation of Big Data tools for Walt Disney Parks & Resorts and identify efficiencies in data collection and aggregation through automation, as batch routines are converted to real-time analysis. More than a simple data plumber, the Analytics Engineer will innovate with tools like Mahout/MLlib, NumPy, and SciPy to guide Analysts towards new insights.This position is with the legal entity of Walt Disney Attractions Technology LLC, an equal opportunity employer. 497829
The Walt Disney Company Celebration, FL, United States
Feb 02, 2018
Full-time
The role will work within a DevOps culture and Agile environment, which seeks continuous improvement for big data analytics and business intelligence. As the flood of digital information increases, the person in this role will be responsible for connecting multiple open and closed sourced systems, transitioning a digital Guest experience into a magical real world Guest experience. The Analytics Engineer’s key responsibilities include, but are not limited to, the following: Hadoop Ecosystem innovation and expansion. Support of Walt Disney Parks & Resorts partners with data collection, extraction and processing. Data and business process automation and transparency. The Analytics Engineer reports up to the Manager, Data Services and does not have direct reports. Ability to communicate with technical and non-technical personnel Strong problem solving and analysis skills. Experience with Java, Python, SQL, and R Experience with Hive, Pig, and Sqoop Experience with MapReduce and Hadoop Ecosystem Experience with Scripting Languages (bash shell and PHP) Experience with Git Understanding of SDLC and Continuous Integration Understanding of Test Driven Development and Agile Methodologies Understanding of RESTful and SOAP services frameworks Experience with Cloudera Hadoop Experience with Amazon Web Services or other IaaS platforms. Strong understanding of NoSQL datastores and their applicable use cases Experience with Apache Mesos Experience with Mahout or Spark MLlib Bachelors Degree in technology field (Computer Science, Engineer, etc.) Masters Degree in technology field (Computer Science, Engineer, etc.) This position is with the legal entity of Walt Disney Attractions Technology LLC, an equal opportunity employer. The Analytics Engineer will build the next generation of Big Data tools for Walt Disney Parks & Resorts and identify efficiencies in data collection and aggregation through automation, as batch routines are converted to real-time analysis. More than a simple data plumber, the Analytics Engineer will innovate with tools like Mahout/MLlib, NumPy, and SciPy to guide Analysts towards new insights.This position is with the legal entity of Walt Disney Attractions Technology LLC, an equal opportunity employer. 497830
The Walt Disney Company Anaheim, CA, United States
Feb 02, 2018
Full-time
Provide holistic analysis on performance of digital and call center activities for the Disneyland Resort Direct and collaborate with other analysts to produce insights and recommendations for business partners Mentor direct reports and help them to move forward in their careers Manage the compilation and dissemination of regular (e.g., weekly, monthly, quarterly, etc.) reports on performance of the call center and digital channels Collaborate with business, technology and analytics partners to determine needs and assist with defining data collection requirements Define project objectives, scope, plan, requirements and time lines Manage day-to-day operational aspects of projects Develop measurable success metrics and reporting for projects Work with implementation specialists to validate website tracking Support business unit teams, product management groups and other teams with ad hoc reporting and in-depth analysis 3+ years of analytics experience Experience with Linux, SAS, SQL and/or Hive programming languages 2+ years of experience with web analytics tools, such as Adobe Analytics or Google Analytics Experience building analytics models (e.g., forecasting, predictive models, etc.) Proficient in Microsoft Office suite Ability to excel in a fast-paced complex business environment Demonstrated ability to champion projects from inception to implementation Demonstrated strong leadership and partnering skills Demonstrated proactive problem-solving and decision-making skills Demonstrated strategic and creative thinking ability Proven team player with the ability to guide and influence cross-functional teams 5+ years of analytics experience Travel industry and ecommerce experience Proven experience in contact center analytics Experience with A/B testing and website optimization Proficiency in Linux, SAS, SQL and/or Hive programming languages Proficiency in building analytics models (e.g., forecasting, predictive models, etc.) Experience with business intelligence tools Knowledge of web page construction and/or user experience design Bachelor’s degree in a quantitative field (e.g., marketing, mathematics, statistics, economics, etc.) This position is with the legal entity of Walt Disney Attractions Technology LLC, an equal opportunity employer. Consumer Insights, Measurement, & Analytics (CIMA), part of the Walt Disney Parks and Resorts Global Marketing & Sales organization, informs strategy development and decision-making through holistic data integration, objective data analytics, and actionable recommendations. Within CIMA, the Digital & Travel Operations Analytics (DTOA) team is focused on leveraging best practices in data analytics to capture data, perform analysis and optimize our websites and call centers to drive Guest satisfaction and business outcomes. The Travel Operations Analytics Manager has a passion for analytics and digital technology and will play a critical role in delivering accurate, insightful analysis to drive decision-making throughout the organization. The person must be comfortable working with partner teams, conducting both planned and ad hoc analyses, preparing reports, and communicating insights to a variety of audiences. The position reports to the Manager, Digital Analytics and has 1-3 direct reports.This position is with the legal entity of Walt Disney Attractions Technology LLC, an equal opportunity employer. 497915
The Walt Disney Company Seattle, WA, United States
Feb 02, 2018
Full-time
Work in close collaboration with peer system and software engineering teams and customers to support Enterprise Data Platform Implement required changes in data ingestion services to support new integration use cases Analysis, design, implementation and testing activities around the migration of existing systems and workloads from the on premise Hadoop environment to the cloud Evaluate third-party frameworks, products and cloud services to determine if Enterprise Data Platform team and its customers can benefit from using those At least 5 years of experience as software engineer designing and developing scalable, maintainable, operational web services and data processing applications At least 1 year of experience as software engineer working with BigData / Hadoop technologies Strong server-side Java background (Servlets, Spring) Proficiency in Hadoop ecosystem (Hadoop, Hive, Oozie, Flume) Experience with designing and building solutions on any cloud platform (preferably AWS) Good unit testing and integration testing skills Experience with MySQL or any other popular RDBMS Experience working in Linux environments Working knowledge of Git Understanding of Scrum / Agile Methodologies Excellent problem solving skills Hands-on experience with software design patterns Good communication skills and proven ability to work both independently and in a team onsite Ability to jump in and handle ambiguity Software architect experience Experience with NoSQL databases (MongoDB, Cassandra, HBase) Apache Spark experience Experience with load-testing tools (JMeter) BS degree in related field MS degree in related field This position is a legal entity of The Walt Disney Company, an equal opportunity employer. At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. Disney’s Enterprise Data Platform team’s mission is to provide services and support for Disney’s shared Big Data infrastructure including technologies within Hadoop ecosystem (HDFS, YARN, Spark, Hive, Pig, Hue, HBase and Flume) and a number of in-house built data integration systems. You will have the opportunity to be part of a team responsible for supporting our Corporate and Segment business lines, including Networks (ABC and ESPN,) Studios (Disney, Pixar, Marvel, LucasFilm) Parks & Resorts and Disney Consumer Products & Interactive. As a Senior Software Engineer, you will be part of the team supporting and troubleshooting existing data platform and also will help us to bring the game on to the next level by playing the key role in the upcoming cloud migration. We are seeking someone who is passionate about Big Data technologies and has demonstrated experience in designing, developing and maintaining data-centric Java systems running at high scale. Flexibility and the ability to wear multiple hats of architect, software developer and test engineer will also be key. Our team culture is business/customer focused, goal-oriented, collaborative and driven to achieve results. This position is a legal entity of The Walt Disney Company, an equal opportunity employer. 483763
The Walt Disney Company Seattle, WA, United States
Feb 02, 2018
Full-time
Works closely with Disney segment executives and leaders across ESPN, Disney Studios, Disney ABC Television Group, Parks & Resorts, and Disney Consumer Products Interactive, as well as Corporate Brand and Legal to create integrated AdTech/MarTech roadmaps and enterprise solutions Support contract negotiations, RFIs, RFPs, SLAs and business relationships with vendors Develops and maintains tools and practices to enable faster/cheaper innovation across the data analytics technologies portfolio Manage the identification, tracking, escalation and resolution of operational, technical and data issues across the platforms Drives ongoing sustainment and resiliency of business-critical data analytics applications and platforms. Seeks to achieve alignment with other key technology and business stakeholders & functions Champions continuous improvement and innovation within the Consumer Identity & Data Platforms group Partners with program and product management to ensure team commitments are metrics and performance driven 10+ years’ experience in advertising technology and/or marketing technology experience with consumer-facing technology products Strong executive presence, with extensive experience communicating with business leaders, attorneys, architects and engineers supporting a global enterprise Proven ability to nimbly maneuver among strategic, technical, business, brand, legal and security contexts, continually advocating for the best customer experience with the highest business relevance at the right cost Experienced in developing and delivering business cases in a scaled agile context Well-versed in the creation and prioritization of epics and user stories involving consumer applications and websites across a variety of platforms Proficient in measuring and analyzing user behaviors and product performance across desktop, mobile, and OTT platforms Well-versed in software development, specifically in digital multi-device platform technologies Solid understanding of the full product development lifecycle, with success managing products through all phases, from vision to launch to value realization Must be very customer-focused, with proven ability to take abstract concepts and drive them into concrete value statements and acceptance criteria Must be delivery focused, with a strong willingness to perform all tasks required to complete the job and meet deadlines Ability to inspire cross functional teams, with a mix of vendor and FTE resources, to produce innovative enterprise solutions while holding them accountable for meeting their quality and delivery commitments Partner across organizational boundaries and influence modern development practices Passion for customers and demonstrated ability to identify and communicate areas of opportunity to develop new products or enhance existing offerings Strong technical aptitude with conceptual and logical understanding of full stack web and mobile software architecture Effectively leverages technical and business expertise to optimize delivery outcomes Comfortable leading high performing technical teams through the feature grooming and implementation details definition Possesses excellent people interaction skills, maintaining a high level of professionalism to demonstrate the ability to influence up and down the organization Excellent analytical, diagnostic and problem solving skills Excellent verbal and written communication with technical and non-technical audiences Strong commitment to aligning team delivery with strategic objectives and discipline to measure delivered outcomes Excellent attention to detail Strong planning, prioritization and organization skills Self-motivated Works effectively in a team and cross-team environment with both onsite and remote team members Media and entertainment industry experience Experience with products such as Oracle BlueKai, Tealium, Adobe Analytics, DoubleClick, and FreeWheel BA/BS in business, computer science, other business/technology field or equivalent work experience MBA, Management of Information Systems or equivalent advanced degree and/or experience This position is a legal entity of The Walt Disney Company, an equal opportunity employer. At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. The Consumer Identity and Data Platforms group in the Enterprise Technology division is currently seeking a Director of Data Technology to join our leadership team. This position is responsible for ownership of 3rd party analytics, advertising and marketing technology solutions that enable TWDC business units to better engage digital consumers. Through these solutions, TWDC business units can more effectively personalize content, target advertising, and direct marketing to consumers on mobile, desktop, and streaming device platforms. The Director of Data Technology is responsible for the overall health, partner relationship and ongoing evolution of cross-TWDC advertising and marketing technology capabilities and data analytics. This includes ownership of platforms and vendor relationships with the ability to influence the vision, strategic plan and roadmap. The Director readily engages with leaders across the company, demonstrating a sound background in quantitative thinking and analysis, and leading a dynamic team focused on strategic execution. In conjunction with exceptional verbal and written communication skills, this leader evaluates available information to make informed tradeoffs balancing the highest priority needs across the enterprise with technical capabilities in line with the Consumer Identity and Data Platforms strategic goals. This position is a legal entity of The Walt Disney Company, an equal opportunity employer. 495585
The Walt Disney Company Glendale, CA, United States
Feb 02, 2018
Full-time
Manage internal and external stakeholder relationships Manage a high volume of Product submissions, in various stages of development and approval, and ensure timely completion of required tasks at each stage of the Product development lifecycle Escalate operational process issues in a timely manner when necessary Identify process improvement opportunities and recommend solutions Operational management of assigned workload within the product development work flow, data integrity, systems, and training Collaborate with other teams and stakeholders such as Product Development, Creative Services, Business Affairs, Contract Administration, Licensees, Product Integrity and ILS to enforce defined product submission and approval processes Collect, verify, complete product attributes including characters, product details, SKU# and UPC# for each product submission Review every submission and facilitate/traffic through the entire PD process Confirm accurate completion of each product submission Prevent submissions lacking required data points e.g. character, article description, etc. from going to our PD teams Reject speculative submissions and train licensees to reduce those submissions Follow up on inactive submissions Recommend systemic enhancements to support new attributes and process requirements based on day-to-day observations and needs Provide timely issue communication and escalation to BPM management and facilitate visibility to the status of submissions in process Must possess strong quantitative and analytical skills combined with solid business and financial acumen Strong relationship building skills and a highly professional “client service orientation” Must be able to interact with all levels of management Must be an excellent team player who possesses solid interpersonal and organizational skills Excellent communicator in both oral and written settings High energy level; strong work ethic Self-driven, independent thinker Results-oriented, decisive Exhibit a willingness to be adaptable and flexible, and demonstrate a desire to operate in a dynamic environment Minimum two years’ experience in related field, or equivalent experience Work experience within the entertainment industry would be considered a strong plus Must possess a Bachelor’s degree or equivalent work experience The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with five business segments: media networks, parks and resorts, studio entertainment, interactive media and consumer products. Disney is a Dow 30 company with revenues over $40 billion in its most recent fiscal year. A diversified, international family entertainment and media company whose operations include theme parks and resorts, filmed entertainment, including motion pictures and television shows, home video and DVD products, records, broadcast and cable networks, internet and direct marketing, consumer products, radio and television stations, theatrical productions and publishing activities. The Brand and Product Management (BPM) team is a newly formed team responsible for coordinating and facilitating all aspects of the Product Development lifecycle, including licensee training and on-boarding, efficient processing of Product submissions in the Online Product Approval System (OPA), accurate capture of Product data and robust analytics, contractual compliance, and safety and manufacturing compliance. This role has high interaction with a broad array of Disney groups (Creative PD, Licensing, Finance, Legal, Credit and Collections, ILS, etc), as well as Disney’s licensees. The group also focuses on implementing efficient and effective systems and processes. 514541